FAQ
FAQ
Frequently asked questions about Stamp Junction orders, design proof, delivery, and support.
Find quick answers about ordering from Stamp Junction.
Do you offer open delivery checking?
Yes. Customers should check the item at the time of delivery. Any visible physical damage should be
reported immediately before accepting the order.
reported immediately before accepting the order.
Why do you ask for trade license or Emirates ID?
Some company stamps and business products may require verification documents to confirm authenticity as per UAE Law,
protect customers, and prepare accurate custom products.
protect customers, and prepare accurate custom products.
Is my uploaded logo or document safe?
We use uploaded files only for order preparation, verification, printing, support, and related business
purposes. We do not sell customer data or uploaded documents.
purposes. We do not sell customer data or uploaded documents.
How can I contact support about an order?
Contact us through the support channel shown on the website and provide your order number, phone
number, and clear details of the issue.
number, and clear details of the issue.
When did Diyar Infotech Online Seller start?
We have been operating since 2021, serving customers through online ordering for custom stamps, printing,
and business-related products.
and business-related products.
Can I order on WhatsApp?
Yes. You can use the WhatsApp button on product pages or the floating WhatsApp button to contact our team directly.
How is delivery calculated?
Delivery charges and delivery days depend on the selected emirate and delivery type. These values are managed from the admin panel.